Admissions Assistant / Coordinator

Deadline August 15, 2021

Organization: Ethos Music Center

Organization Mission: Ethos is dedicated to the promotion of music and music-based education for youth in underserved communities.

Location: Portland, Oregon

Job title: Admissions Assistant / Coordinator

Pay / Hours: $16-17/hr DOE / 32 hrs, Tues-Sat

Summary of Position: Ethos’ Admissions Assistant / Coordinator is the first point of contact for in-house private and group music lessons held at Ethos headquarters at 2 N. Killingsworth St. The position is responsible for working with the Admissions Manager to schedule and coordinate music lessons and maintain relationships with Ethos’ faculty and families.

Essential Responsibilities:

1. Direct the flow of the lobby, welcoming families and responding to parent and student needs in a thoughtful and comprehensive manner.
2. Maintain up-to-date records in the student and parent database on all families.
3. Collect and record payments for private and group lessons, camps and instrument rentals.
4. Answer the phone, direct call, answer questions, take messages and return calls.
5. Promote a positive workplace at all times and communicate with management about and all concerns in a timely manner.
6. Stay up-to-date on Ethos class and camp offerings, community events and other activities to facilitate registration and participation by students and parents.
7. Learn as much as possible about Ethos, our programs and our instructors and display knowledge and enthusiasm with families and co-workers.
8. Develop and maintain strong working relationships with all private lesson faculty.
9. Reconcile till in accordance with established Ethos procedures.
10. Available Saturdays 10-2pm.

Coordinator Responsibilities:

1. Develop and maintain strong working relationships with all private lesson faculty including knowledge of their personalities, teaching styles and studio requirements to facilitate appropriate placement of students for lessons.
2. Coordinate ensemble classes, by placing students in groups with appropriate age ranges, skill levels and schedule compatibility.
3. Maintain essential responsibilities independently, with a high degree of accuracy.

Preferred Qualifications:

1. Two or more years experience in a fast-paced customer relations position.
2. Full competency in the Microsoft Office Suite.
3. A proactive work-ethic, positive attitude and an investment in the transformative qualities of music education.
4. Outstanding oral and written communication skills.
5. Excellent organizational and administrative skills with a careful attention to detail.
6. Familiarity with music education and basic music terms.
7. Fluency in Spanish is strongly preferred.
8. We serve students from a variety of historically marginalized backgrounds and identities. As such, candidates with lived experience that reflects those of our students are preferred.

Employer provided medical insurance (.75), 11 paid holidays, PTO, and a 30 minute weekly private music lesson.

To apply submit a resume and cover letter to jobs@ethos.org.

More Info
https://www.ethos.org/jobs-at-ethos

Location
2 N Killingsworth St

Contact Email
jobs@ethos.org