Position Title: Adult Housing Placement Coordinator
Reports to: Associate Director, Family Life and Financial Stability
Classification: Hourly, Non-Exempt
Status: Regular, Full-Time, 1.0 FTE
Compensation: 20.67 per hour
Latino Network’s mission is to provide transformative opportunities, services and advocacy for the education, leadership and civic engagement of our youth, families and communities. Our work springs from the core belief in Latino community self- determination—that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We build and manage collaborative and energetic teams to implement high quality, culturally inclusive programs. We actively partner across a variety of city, county, state and community organizations to deliver training and support, a wide range of services, as well as influence policy.
Latino Network seeks a bilingual, mission driven and service mindset professional with bi-cultural familiarity and proven nonprofit and community experience to lead a full range of activities for a growing organization. As part of a dedicated Family Stability team at Latino Network, the Adult Housing Placement Coordinator will work in concert with the Adult system of the Joint Office of Homeless Services (JOHS) to support adults and households without youth under the age of 18 that are experiencing homelessness. The Coordinator will take a strengths-based, trauma informed and culturally sensitive approach to develop a thorough and collaborative plan to address clients’ barriers to housing and stability. For program year 2020-21, the Coordinator will focus on providing emergency eviction prevention rent assistance, using COVID-19 relief funds, to households affected by COVID-19.
This is a roll-up-your-sleeves position with the capacity to impact the lives of vulnerable families. If you are caring, resourceful, outcome-oriented and able to build strong relationships, then Latino Network is the place for you.
Latino Network’s Adult Housing Placement program meets community members where they are at, addressing their most pressing housing needs. Our Adult Housing Placement Coordinator works collaboratively with clients to find a permanent housing solution, provide a period of rental assistance and retention-oriented case management geared toward helping clients transition to stability. When it is safe to do so, the Adult Housing Placement Coordinator will be expected to work in a “mobile office” that requires familiarity with the geography of the Portland metropolitan area working with families on building and nourishing a mutual relationship that is established on trust. This position promotes the strengths and capabilities of clients as they work to obtain and retain permanent housing, build strength and stability. It requires consistent contact with clients; data entry into Efforts to Outcomes Data System and Service Point HMIS; and regular communication with service providers and the JOHS. The Adult Housing Placement Coordinator also regularly collaborates with other community, school and local government partners in support of reducing barriers to success for their clients. This position requires excellent follow through; attention to detail; professional writing skills; and excellent communication through one on one meetings, phone, e-mail, and group communication with program participants and Latino Network community partners, and staff. The Adult Housing Placement Coordinator must have experience working with high risk and/or vulnerable families and be able to communicate clearly and fluently in both English and Spanish.
PRIMARY DUTIES AND RESPONSIBILITIES
Conduct outreach, intake and assessment.
Screen for eligibility and administer rental assistance funds.
Provide case management, assertive engagement, triage services, and navigation services to referred families.
Advocate and negotiate with government agencies, and other community partners on behalf of clients.
Identify, build and maintain effective relationships with landlords, property managers and community resources.
Provide community education and resource services.
Participate in weekly collaborative meetings, team meetings, and supervision meetings.
Develop, implement, monitor, and evaluate individualized, strength-based client success plans.
Form and maintain positive working relationships with supervisor, co-workers, clients, and community stakeholders.
Maintain knowledge of services available for clients, particularly culturally-specific services.
Respond to emergency situations; provide crisis intervention with angry clients or in volatile situations.
Maintain knowledge of the community, justice system and issues related to community safety.
Respond to all crises and risk incidents within the required time frames per Latino Network policies and Multnomah County.
Adhere to documentation requirements as indicated in Latino Network and Multnomah County policies.
Model and encourage direct, professional communication.
Maintain organized client records and assist in client files documentation requirements.
Data entry into and Latino Network case management software as well as Multnomah County data software, Service Point.
Ensure absolute confidentiality with respect to all information regarding individuals served by the program.? Attend all Family Stability Team staff meetings, monthly all-staff meetings, and all trainings as required.
Submit accurate, timely reports as requested by Program Manager, Director and/or Executive Director.
Properly document and submit program expenditures in a timely manner.
Respectfully takes direction from Supervisor.
Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Other duties as assigned.
Bachelor’s Degree desired in a social science field; or equivalent combination of education and/or experience. Relevant experience with families and individuals will be considered.
Experience working with homeless families and individuals from diverse backgrounds to support their aspirations.
Demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, and economic backgrounds.
Experience in the following models helpful but not required, training will be provided: Housing First and Rapid Re-Housing Strengths-based service delivery, Assertive Engagement client centered approach to service delivery.
Commitment to non-judgmental, non-violent, and holistic responses to those in need.
Demonstrated ability to establish and maintain cooperative working relationships with clients and community.
Must model appropriate behavior and maintain professional boundaries.
Working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences.
An understanding of the effects of trauma and how trauma impacts individuals and families.
Working knowledge and understanding of the effects of vicarious traumatization and compassion fatigue.
Knowledge of and the ability to utilize community resources available for supporting clients, and experience in navigating institutions, resources, programs, social services and government agencies.
Skilled in assessing risk factors, identifying protective factors.
Excellent written and oral communication skills in Spanish and English (including public speaking).
Knowledge of culturally based world view, adaptive reasoning, problem solving practices of Latino individuals, families.
Ability or expressed desire to work in a multi-disciplinary and cross-jurisdictional team with shared responsibility for specifically assigned individuals and families.
Knowledge of systemic political, economic and social issues affecting Oregon homeless individuals and families, Latinos, and policy and decision-making processes at the local, state and national levels.
Employ critical thinking and confidence in decision-making and carrying out actions. Proven ability to manage time and prioritize tasks to meet goals and deadlines effectively.
Experience working with groups with diverse professional levels and the ability to effectively facilitate knowledge sharing and collaboration.
Demonstrated ability to work independently and work as a collaborative team member.
Commitment to personal and professional development.
Ability to work under pressure and meet deadlines.
Proficient with basic software such as Microsoft Office suite, Google Docs, etc.
Knowledge of Service Point and Efforts to Outcomes (ETO) software preferred.
Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.
Regularly work in the community in a “mobile office” and in the office as needed.
Evening and weekend availability required, and work hours are flexible to accommodate program implementation; long hours during peak periods.
Reliable car, drivers license, and automobile liability insurance; must be eligible to be an insured driver under Latino Network’s Commercial Auto Liability.
Work in the community including camps, shelters, schools, churches, parks, client homes, community centers, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
This position requires assisting families and individuals with moving their belongings, sometimes including furniture. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds particularly during excursions and summer events. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl and spend the majority of time in an office environment.
Benefits & Perks- Latino Network provides a generous benefits package that includes;
Health Plans including Medical, Dental, Vision, and Alternative Care
FSA – Flexible Spending Account for Medical & Dependent Care expenses
401k Plan with Match
Employee Assistance Program
Employer sponsored Life, AD&D and Short-Term Disability Insurance
Paid Leave (both Vacation and Sick)
Team & Family Events
Summer Self-Care Perk
If you, or anyone you know, are interested in joining us in supporting our mission to positively transform the lives of Latino Youth families and communities, please submit your application, resume and cover letter at: https://recruiting.paylocity.com/recruiting/jobs/List/1630/Latino-Network, Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.
Latino Network is an equal opportunity employer. We value and support diversity and inclusion to create a culture of dignity and respect.
We also invite you to learn more about us at www.latnet.org or on Facebook at https://www.facebook.com/latnet.