Location: Rose City Reads (221 NE 122nd Ave.) & Friends Library Store at Central (801 SW 10th Ave.)
Job Type: Part-time (24 hours per week), Flexible Schedule. Store Hours are Tuesday – Saturday (11AM to 5PM)
Competitive Compensation: Hourly, will be determined based on experience. This is a non-exempt position with benefits to include paid time off, paid holidays and a retirement matching option.
ABOUT FRIENDS OF THE MULTNOMAH COUNTY LIBRARY
The Friends of the Multnomah County Library advocates for and supports our outstanding public library. We are committed to providing supplemental funding for library programs and services and to sponsoring activities which engage people who value our library. We are a membership-based organization with revenue deriving from donations, proceeds from the sale of used books and membership dues.
Overview: Multnomah County Friends of the Library (FOL) is seeking a passionate and experienced Bookstore Manager to oversee our operations, enhance customer experience, and foster a love for reading within our community. The ideal candidate will have a deep knowledge of books, strong leadership skills, and a commitment to providing excellent customer service.
Key Responsibilities
Store Operations:
- Manage day-to-day operations of the bookstores.
- Ensure inventory is stocked, organized effectively and aesthetically pleasing.
- Implement store policies and procedures to optimize efficiency.
Customer Service:
- Provide exceptional service to customers and assist in building a loyal clientele.
- Address customer inquiries, complaints, and feedback promptly and professionally.
Staff/Volunteer Management:
- Recruit, train, and supervise bookstore volunteers in conjunction with FOL store volunteer coordinators.
- Manage employee staffing optimization via effective scheduling of shifts, etc.
- Foster a positive work environment that encourages teamwork and professional development.
Sales and Marketing:
- Develop and implement marketing strategies (including social media) with a focus on increasing store traffic and sales.
- Organize events, author readings, and book clubs to engage the community.
- Monitor sales trends and adjust inventory accordingly.
Financial Management:
- Manage budgets, track expenses, and ensure profitability.
- Prepare financial reports and forecasts for the executive director, as needed.
- Oversee cash handling and daily financial reconciliations.
Merchandising:
- Create visually appealing displays to highlight promotions and new arrivals.
- Select and order gift merchandise that aligns with customer interests and trends.
Qualifications:
- Bachelor’s degree in business, communications, or a related field OR equivalent experience
- Previous experience in retail management, preferably in a bookstore or similar environment.
- Strong leadership and interpersonal skills.
Excellent organizational and multitasking abilities.
- Passion for books and a strong understanding of various genres and authors.
- Proficiency in point-of-sale, inventory, and website platforms.
How to Apply: Applicants who meet the qualifications are encouraged to apply. Please submit a cover letter, resume, and 3 professional references in a single PDF to apply@friends-library.org. Applications are due by 2/28/25. Initial interviews will begin prior to the due date so apply early. No phone calls please.

More Info
http://friends-library.org
Salary
Commensurate with experience / hourly
Location
Portland, OR
Contact Email
apply@friends-library.org