Box Office and Guest Experience Manager

Deadline February 27, 2023

The Oregon State University Patricia Valian Reser Center for the Creative Arts is seeking a Box Office and Guest Experience Manager. This is a full-time (1.00 FTE), 12-month, professional faculty position.

As a start-up organization, the PVR CCA seeks an enterprising and energetic individual who is comfortable working in the context of a developing organization in which organizational and operational decisions are still being made.

The Guest Experience and Box Office Manager will be responsible for ensuring an exceptional guest experience. They will anticipate guest needs, exceed guest expectations, and prioritize a welcoming and inclusive environment. This position manages a comprehensive set of responsibilities (front of house, ticket office, volunteers, special events, student events and camps, donor events, safety procedures) to ensure the comfort and safety of all guests and employees. This position is responsible for establishing and implementing financial and operational procedures necessary to manage ticket sales as well as overseeing a diverse team of student staff, interns, and volunteers. This requires a dependable, self-motivated, and conscientious individual who can organize a professional box office, registration service, and hospitality-oriented unit to comfortably deliver excellent and personalized customer service to a varied clientele including first time ticket buyers, VIPs, government officials, student camp participants, long-term donors, and everyone in between in a high traffic, fast-paced environment.

More information is available on the OSU Jobs webpage:

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Corvallis, OR

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