Gift Shop Sales Associate (Part-Time)

Deadline June 18, 2021

Apply online at:

The Portland Art Museum and Northwest Film Center (referred to as Museum) invites applications for the position of Gift Shop Sales Associate. The Sales Associate assists shop customers with merchandise information and purchases. Our Museum Store offers an eclectic selection of gifts and one of the best selections of art books in the city for in-person shopping and a new online Museum store. All proceeds for the store directly support the Museum and its programs. If you have retail experience and are interested in people, art, books, and fashion, then apply today!

Overview below, for full details please visit the link above.

Essential Duties & Responsibilities

Welcomes and assists shop customers with merchandise information and purchases.
Promotes an exceptional customer experience that incorporates the Museum’s ongoing visitor engagement and equity and inclusion work. Centers welcoming all regardless of race, gender or physical barriers.
Suggests and sells Museum memberships.
Pulls orders and assists with packaging and mailing of ecommerce sales.
Operates the electronic cash register and reconciles the cash drawer.
Creates and maintains shop displays.
Helps ticket merchandise.
Rotate stock and fill in from back stock.
Notify management of high demand items for replenishment.
Have knowledge on museum current exhibits and how they relate to merchandise.
Secondary or Additional Responsibilities
Performs other related duties as assigned.

Institutional Responsibilities

Support the Museum’s mission, vision and core values of creativity, connection, equity, learning, accessibility and accountability.
Contribute to and support the PAM strategic plan, annual priorities, and institutional initiatives such as diversity, equity, inclusion and access.
Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives.
Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
Use the equity lens in decision making. Promote equity and inclusion goals and have a “people first” mindset.

Required Knowledge & Skills, Education, Formal & Informal Experience, Training Required, Certification, Etc.

If you have any questions along the way including wanting to talk about a non traditional career background, please reach out to HR.
High School diploma or equivalent.
6+ months retail sales experience or customer services. Boutique or specialty store experience is a plus.
Interest in art history is a plus, but ask for retail experience in conjunction.
Interact with customers in a proactive and welcoming manner, provide excellent customer service to all Museum constituents to promote sales.
Excellent interpersonal and verbal communication skills.
Accuracy, attention to detail and perform duties effectively under time constraints.
Skilled in multitasking.
Adhere to the Museum Gift Shop dress code of business casual attire.
Availability for evening, weekend, and holiday shifts and ability to be flexible with schedule.
Visual display experience is a plus.

Job Conditions

Schedule/Hours: vary, to be shared weekly by supervisor.
Overtime: None
Evening hours
Computer work (point of sale)
Works directly with public
Work with chemicals (COVID-19 cleaning of work area)
Must be available to work weekends, holidays and special events

Compensation, Benefits & Perks

This role is non-exempt, part-time, estimated at 24-25 hours per week.
The role is in pay grade A (Min $14.00 – Mid $15.25) per hour, depending on experience.
Paid Time Off (6 paid holidays, 2 floating holidays to allow employees to meet their own religious observances and uphold value of equity and inclusion, vacation time, sick time, jury duty, and bereavement leave).
Employee assistance program: free, confidential counseling for employees and family.
Discounted TriMet or C-Tran passes.
Bike to work benefit.
Complimentary admission to the Museum for employee and guest(s) accompanied by you.
Access to Museum lectures and programs.
Discounts at Museum Shop.
R.E.A.P (Reciprocal Employee Attraction Pass) card for full and part-time employees, providing free general admission to local destinations.
Affinity groups — BIPOC & White Learning Space
Buddy system for BIPOC new hires
Annual BIPOC TLC retreat

Application Process

To apply online visit: follow the link to create a profile. Resumes received without completed employment application will not be considered. For questions or accommodation please contact

Please attach a cover letter and in addition, we ask that applicants answer the questions within the application. The Museum engages an equity hiring committee to review applications.

Closing date June 18, 2021 at 5:00PM.

More Info

Portland Art Museum, 1219 SW Park Ave. Portland, OR 97205