Guest Services Manager

Deadline January 21, 2022

Guest Services Manager
P/T
Hours: Wednesday – Saturday 10:50am – 4:10pm
Salary: $21,450

The Oregon Jewish Museum and Center for Holocaust Education (OJMCHE) seeks a motivated, outgoing, personable, and organized individual to fill the position of
Guest Services Manager.
• Describes museum activities, provides orientation information about the galleries, and provide directional services (e.g., bathroom, transportation, neighborhood restaurants and business, etc.)
• Processes admissions and any fees for programs, memberships and events
• Cash handling involves all tenders and must be handled accurately and balance to zero at end of shift
• Describes museum activities, provides orientation information about the galleries, and provide directional services (e.g., bathroom, transportation, neighborhood restaurants and business, etc.)
• Answers the museum’s central telephone lines promptly, answer inquiries courteously, and direct callers to appropriate staff as needed
• Works with museum security guard and report any irregularities
• Supervises front desk volunteers
• Actively promotes and sells annual memberships to patrons visiting the museum, answering questions and providing detailed descriptions on benefits of becoming a member
• Responds to emergency needs by monitoring status of facilities and taking steps to reduce or eliminate personal risk to visitors, in accordance with Visitor Services training
• Reports all emergency situations to appropriate management staff or authorities
• Assists with clerical duties, which may be performed at the Front Desk for other museum staff
• Assists in the operation of the Museum Shop, as needed
• Performs other related duties as required

Please send cover letter and resume to jobsearch@ojmche.org by January 21, 2022

More Info
http://www.ojmche.org

Location
Oregon Jewish Museum and Center for Holocaust Education, 724 NW Davis Street, Portland OR 97209

Contact Email
jobsearch@ojmche.org