Program Administrator (Bilingual Preferred) – Portland Metro

Deadline August 20, 2022

SMART Reading is seeking a full-time Program Administrator (Bilingual Preferred) to support programs and operations in the Portland Metro area and across the state. SMART Reading is a children’s literacy nonprofit that serves kids in Oregon’s highest need schools and marginalized communities with two ingredients critical for literacy and learning success: shared reading time and books to keep. We mobilize volunteers to provide reading support and access to books for children from birth to 8th grade, helping to build confidence, literacy skills and a love of reading. SMART Reading provides a meaningful way for Oregonians to make a direct impact in their communities.

When you join SMART, you join a team that shares your commitment to making this important work happen. Your position as a Program Administrator will be a primary point of contact for new volunteer applicants across the metro area during SMART’s busiest recruitment season. This role will provide welcome and orientation calls to new volunteer readers and Book Bank volunteers, update volunteer records in the database and provide other administrative program support as needed to our 8 areas across the state.

Here’s what we can offer:
A team of equally-committed, passionate and experienced individuals.
A full time, non-exempt position (40 hours per week) with an annual salary of $40K.
An organizational culture that is supportive, values teamwork, plays to the strengths of its members, and is tirelessly devoted to serving “our kids” well.

Here’s what we need from you:
-Ability to be collaborative and work with a team
-Strong written and verbal communication skills
-Strong customer service skills (in-person and over-the-phone) and ability to be professional and warm with volunteers from diverse backgrounds
-Must be able to work independently
-Bilingual/Multilingual (Preferred)
-Strong computer skills, Google and Windows based applications.
-Ability to learn and use Raiser’s Edge database
-Commitment to racial equity and experience/background in working with historically marginalized communities
-Ability to handle multiple projects and duties
-Strong attention to detail

Bonus skills (preferred but not required):
-A sense of service and commitment to helping the children of Oregon learn to read
-Prior or current SMART Reading connection
-Experience in recruitment, supervision, and evaluation of volunteers

SMART’s Commitment to Equity:
As an early literacy program focused on helping children succeed with reading and learning, SMART can’t ignore that deep racial, cultural, social, and economic inequities in our country and state make it harder for some children to succeed compared to others. SMART’s vision is an Oregon in which every child can read and is empowered to succeed, and we are making equity a top priority. As part of this, we particularly seek staff members, volunteers, and board members whose personal or professional background gives them a unique perspective to further SMART’s work in serving children of color and children from other marginalized groups.

Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand, walk, and/or sit. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. Accommodation is available.


To apply for this position please submit a letter of interest to Rachel Lawrence,, by Friday, Aug. 12.

To read the complete job description please click HERE:

People of color, people living with disabilities, veterans, and LGBTQ candidates are strongly encouraged to apply.

We will review applications on a rolling basis until the position is filled.

More Info

Portland, OR

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