RACC Opportunities: Communications Manager

Deadline October 04, 2019

Are you passionate about the Portland metro region’s strong reputation for creativity, and eager to promote the power of arts and culture in our communities? The Regional Arts & Culture Council (RACC) is looking for an experienced communications professional and gifted storyteller to join our team and help us expand the public’s understanding of RACC and the many artists, arts educators, and community organizations we serve.

Status:                      Full-time, Regular, Exempt

Schedule:                M-F, 8:30 a.m. to 5:00 p.m., with some evening and weekend events

Supervisor:             Director of Community Engagement

Compensation:     $55,000 – $72,000 per year

Benefits:                 Medical, dental, disability and life insurance, paid time off, and 401(k) retirement plan.

Apply by:                 October 4, 2019 at 5:00 p.m.


RACC’s Mission, Core Values, and Commitment to Equity, Diversity, Inclusion and Access:

RACC’s mission is to enrich our communities through arts and culture. We value freedom of artistic and cultural expression as a fundamental human right, a diversity of artistic and cultural experiences, and a community in which everyone can participate in arts and culture and that celebrates and supports its artists and arts and cultural organizations. We also believe that arts and culture are key elements in creating desirable places to live, work and visit. RACC strives to cultivate equity in all of its programs. We believe that the arts have the power to change hearts and minds, and to inspire social change. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture. We value a diverse workforce, built upon inclusion, equity, and cultural humility, and are proud to be an equal opportunity workplace. All staff members are expected to contribute to RACC’s mission and support RACC’s core values in guiding their decisions and actions. Learn more about RACC’s programs at racc.org.



Position Summary:


The Communications Manager is a leadership-track position that is integral to RACC’s ability to build relationships and deepen trust with our communities. We will rely on the person in this position to develop and implement strategies that increase public awareness of RACC, and illuminate the many ways that local residents can connect with culture, creativity and the arts – with a special emphasis on historically underrepresented communities. This position is also tasked with ensuring effective internal communications among and between the staff and board.



This role may be right for you if:


  • You have a passion for communication in all forms. You love to craft pithy ad copy; can write about complicated theories, programs, or offerings in a clear, compelling way; and are a social media nerd.
  • You enjoy solving challenges and always look for creative solutions and new ways of working. You are comfortable leading teams into uncharted territory.
  • You bring insight and energy to all aspects of your work. You strive for excellence, not perfection.
  • You are comfortable presenting your ideas in front of colleagues, organization stakeholders, or a large audience.
  • You are a great facilitator. You like bringing people, teams, and communities together. You aren’t afraid of conflict and have a distinct skill for navigating sensitive situations diplomatically.
  • You are experienced in brand strategy and activation.
  • You are a master storyteller, writer, editor, and communicator.
  • You have a keen eye for detail, quality design, and creative direction.
  • You are passionate about diversity, inclusion, equity, and access and have experience applying equitable practices to your work.
  • You are a mentor.  As a colleague, you want others to shine and grow. People often come to you for advice on how to handle a sticky situation or to plan a path forward.
  • You love Portland.
  • You understand the transformational power of culture, creativity and the arts.


Essential Functions and Responsibilities:


  • Develop and lead the overall vision, strategy and implementation of RACC’s marketing and communications efforts. Includes embracing a person-first and story-first communications approach while articulating all aspects of our complex and multifaceted organization to a wide range of audiences.
  • Lead, manage, and mentor communications staff; take responsibility for the professional performance and growth of team members.
  • Work closely with Executive Director, Director of Community Engagement, Director of Advancement, and other RACC staff to support the organization’s strategic goals through creative and compelling branding, marketing, and communications strategies.
  • Balance big-picture strategy and visionary thought-leadership with detailed execution plans and a high degree of accountability (deadlines, goals, KPIs).
  • Strengthen the organization’s brand and serve as brand gatekeeper. Modify, model and reinforce RACC’s style guide and messaging platform. Ensure that RACC’s design, digital communications, publications, and tools and resources reflect core branding in content, language, delivery, and design. Includes a potential organizational rebrand in 2020.


  • Edit and approve departmental copywriting efforts.  Write key organizational copy including RACC’s annual report, major press announcements, State of the Arts report, and more.
  • Build strong relationships with local media outlets, pitching stories to the press and serving as one of RACC’s spokespersons. Write and distribute press releases. Acquire and track earned media coverage.
  • In collaboration with the Digital Communications Specialist, ensure that RACC’s family of websites (including racc.org, www.therightbraininitiative.org and www.portlandartspark.com) are accessible to our audiences, and ensure that all content is accurate and helpful — including thoughtful curation of the homepage, and posting resources and opportunities that are relevant to our communities.
  • Project manage major interdepartmental projects and efforts. Includes potential website redesign in 2020-21.
  • Manage the communications budget, and deliver all communications campaigns and deliverables on time and on budget.
  • Participate in community events and represent RACC at meetings and public presentations.
  • Participate in organization-wide meetings and staff committees, including staff equity workgroups and Equity, Diversity, Inclusion and Access training.
  • Other duties as assigned.


Our ideal candidate will demonstrate the following skills and abilities:


  • Strong cultural agility and a thorough understanding of equity, diversity, inclusion and access work, with a commitment to fostering a respectful and inclusive work environment.
  • Career history with progressive responsibilities, accountability and leadership development.
  • Proven professional experience in the coordinated management of organizational communications, marketing, budgeting, project planning, project management, social media and public relations.
  • A flair for creating and packaging content that educates and inspires.
  • Experience working in an ever-changing and growing environment, flexibility and openness to take on new projects, as well as develop structure and procedure from unstructured situations.
  • Ability to establish and maintain productive working relationships with other employees, representatives from outside organizations, and members of the public. Ability to work well both independently and as part of a team.
  • Proven track record as a respected leader of teams.
  • Strong presentation, communication, and facilitation skills.
  • Adeptness using data and metrics to inform strategy and drive results.
  • A creative and analytical mind.
  • At least six years of communications experience in the nonprofit, arts, social justice, or related fields.
  • Commitment to quality, accuracy and excellence.
  • Proficiency in Microsoft Office Suite, WordPress, and email campaign systems.
  • Strong design aesthetics and proficiency with Adobe Creative Cloud. Knowledge of both PC and Mac environments helpful but not required.
  • Exceptional interpersonal skills with strong, positive energy; intellectual curiosity; ability to handle stressful situations professionally; and creative problem-solving abilities.


Physical Parameters/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Routinely use computers (including laptop computers), desk phones, photocopiers, and monitors, including computer screens, TVs, and projectors.
  • Engage in regular communication in-person, by phone, and through electronic media.
  • Vision abilities required include close vision, color vision, and the ability to adjust focus.
  • Occasionally lift or move up to 10 pounds.
  • Work is generally performed while sitting or standing in an office environment of open cubicles.


To Apply:

Please provide a cover letter, resume and a portfolio of work samples (including communications plans and collateral materials you have designed and/or written). Online or hardcopy portfolio submissions are equally acceptable. You may submit up to three work samples online; to submit additional samples, please provide hard copies via mail or personal delivery. We can arrange for you to pick up your portfolio of work samples if you’d like them returned to you after we have completed our hiring process.

For best consideration, submit your application by 5:00 p.m. on Friday, October 4, 2019.

You may submit online, by postal mail or personal delivery: Regional Arts & Culture Council, Attn: Communications Manager, 411 NW Park Avenue, Suite 101, Portland, OR  97209.